Friday

Customer Service Club


A new social network, focused on customer service has emerged. Do-it-Trini has launched the Customer Service Club.

This social network connects passionate customer service individuals in a unique way, never seen before in the caribbean region. With all the trimmings of popular social networking sites such as Facebook, LinkedIn and Google+, the Customer Service Club (CSC) brings customer care to the fore-front in a fun way.

This platform will change the way the caribbean community handle it's customer service issues and at the same time build a community that will be equipped, with the resources needed. Speaking with Do-it-Trini Founder earlier this week, he said his goal is, "Just to fix Customer Service in Trinidad and Tobago and the wider caribbean. Our region economies are struggling to stay competitive in the global markets and customer service is one way we can drive increased revenue and encourage international and local investment."

Born in Trinidad and Tobago, Do-it-Trini is ready to expand into the caribbean region and the Customer Service Club is positioned to be the medium. The club is free to join, but it also contains some exclusive interfaces with premium resources for those willing to be leaders and contributors to the movements.

The age and perception of poor customer service as being the norm, seems to be over in the caribbean, thanks to Do-it-Trini


~ Always Follow-up. If you promise a customer to get back to them with an update, clarification to a question, or just to acknowledge we got your call. DO IT. 
This is a simple customer service technique that is often over looked, but can go a long way on building your customer loyalty. Start making the little changes and FOLLOW-UP. ~ Do-it-Trini

2 comments :

  1. Achieve this objective and T&T could be the paradise it should be!
    I would be willing to participate in any way that could contribute to attaining this goal.
    Ingrid

    ReplyDelete
    Replies
    1. Thanks Ingrid, You have been a supporter of good customer service in T&T since we started. Really do appreciate your commitment.

      Delete

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